Policies
Privacy
We're a family farm, not a data business. We collect what we need to send you pecans and answer your questions — nothing else.
Last updated: October 15, 2026
What we collect
When you place an order
To fill your order we need your name, email address, and phone number, plus a shipping address unless you choose local pickup. You enter these on a secure checkout page hosted by Stripe, our payment processor.
We never see or store your card details. Your card number goes directly to Stripe and never touches this website. What we receive back is confirmation that you paid, plus the delivery details we need to send your order.
When you contact us
Our contact and inquiry forms collect your name, email address, and whatever you write to us. We use that to reply, and we keep the correspondence so we have a record of what was agreed — particularly for in-shell orders arranged by request.
When you join our harvest list
If you sign up for our harvest list, we collect your first name and email address. We use them to let you know when the new crop is ready to order, plus the occasional recipe. Every email has an unsubscribe link, and you can leave the list at any time.
What we don't do
We don't run advertising trackers, we don't build profiles on you, and we don't sell or rent your information to anyone. We only send you marketing email if you've joined our harvest list.
Who else handles your information
Running an online shop means a few specialist companies process data on our behalf. Each one only gets what it needs to do its job:
- Stripe — takes payment and handles your card details. Stripe is responsible for securing that information.
- Netlify — hosts this website and delivers its pages, and receives contact form submissions.
- Sanity — stores the site's own content (product descriptions, photos, journal posts). It holds no customer information.
- Resend — sends your order confirmation email, and lets us know about your order.
- Pirate Ship — buys postage and prints shipping labels. It gets your name, shipping address, and email, and emails you tracking details when your order ships.
- Mailchimp — keeps our harvest list and sends its emails, if you've signed up.
We don't give your details to anyone beyond what's needed to fulfill your order and run the farm, unless the law requires it.
Cookies
This site doesn't use advertising or analytics cookies. Your shopping cart is kept in your own browser's storage so it survives moving between pages — it stays on your device and isn't sent to us until you check out. Stripe sets its own cookies on its checkout page to process payment and prevent fraud.
How long we keep things
We keep order records for as long as we need them to run the business and meet our tax and accounting obligations. Correspondence is kept while it's useful for serving you.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it. Email info@hollandpecanfarm.com and we'll respond as quickly as we can.
Children
This shop is intended for adults. We don't knowingly collect information from children.
Changes
If we change how we handle your information, we'll update this page and change the date at the top.
Contact
Questions about any of this? Write to info@hollandpecanfarm.com, call (904) 866-7873, or reach us at 479 Cecil Tyre Rd., Bristol, GA 31518.